Telecommuting Customer Support Specialist

INNOVATIVE FINANCIAL SERVICES

Boston, MA

We’re Hiring: Customer Service and Sales Representative

About the Position: We are looking for a qualified customer service and sales representative to play a crucial role in selling the products and services our customers depend on. This position operates on a commission-only basis, with our average representative earning $55,000 – $125,000 in their first year.

Ideal Candidate Profile:

  • Quick learner with strong negotiating skills
  • Ability to showcase offerings in a compelling way
  • Excellent understanding of the sales process

Objectives of this Role:

  • Represent the company‚Äôs products and services based on consumer research and comprehensive knowledge
  • Build relationships by organizing daily work schedule to call on existing and potential customers
  • Develop and implement territory action plan using comprehensive data analysis

Responsibilities:

  • Maintain working relationships with existing clients to ensure exceptional service and identify new sales opportunities
  • Identify prospects, set appointments, make effective qualifying sales calls, and manage sales cycle to close new business
  • Possess in-depth product knowledge, conduct demos, and handle objections

Required Skills and Qualifications:

  • Excellent communication, interpersonal, problem-solving, presentation, and organizational skills
  • Proficiency with sales management software and CRM
  • Strong ability to balance persuasion with professionalism
  • Must pass a state exam for adequate licensing

Preferred Skills and Qualifications:

  • Proven success rate above sales quota
  • 2+ years of Customer Service or Sales experience
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