Strategic Revenue Optimization Specialist at EPIC

Dallas, TX

Jorie is Hiring: RCM EPIC Business Analyst

Jorie is actively seeking a dedicated individual to join us as our RCM EPIC Business Analyst, specializing in clients utilizing EPIC EHR. As a key resource within our organization, you will play a vital role in assisting and empowering our internal business teams to better understand and utilize EPIC’s reporting functions.

Role Overview

  • Act as an in-house EPIC Reporting Specialist, supporting internal business teams.
  • Collaborate closely with Finance, Operations, and other key departments to understand reporting needs.
  • Create, customize, and maintain EPIC reports to meet specific requirements.
  • Provide training sessions on effective utilization of EPIC’s reporting features.
  • Act as the first point of contact for reporting-related issues, troubleshooting and resolving promptly.
  • Maintain clear documentation of reporting processes, configurations, and solutions.
  • Stay up-to-date with EPIC’s reporting updates and enhancements for continuous improvement.


  • Strong proficiency in EPIC reporting tools and functionalities.
  • HB Resolute /SBO Certification
  • PB Resolute Certification
  • Understanding of business operations and reporting requirements in the healthcare or healthtech sector.
  • Effective communication skills to convey complex reporting concepts clearly.
  • Strong problem-solving skills to address reporting challenges and optimize data utilization.
  • Attention to detail for accuracy in reporting.
  • Ability to work collaboratively with cross-functional teams and adapt to changing priorities.


  • 5 years of RCM Experience (Required)
  • 3 years of EMR Epic Experience
  • Knowledge of Medical Terminology, CPT Codes, HCPCS, Revenue Codes, Modifiers, and Diagnosis Codes.
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