Summary:
Metagenics is seeking a Manager of Consumer and Customer Insights to join our team! As a Manager of Consumer and Customer Insights, you will work closely with cross-functional partners in marketing, innovation, and product (among other functions) to help provide inputs and strategically guide decision making based on a deep understanding of the consumer and HCP (health care professional).
Responsibilities:
What you’ll do:
- Lead and independently manage various qualitative, quantitative, secondary, and synthesis insights projects, from initial inception and request to final deliverable and implementation both domestically with some global research potentially in scope.
- Act as a strategic thought partner to support multiple functions within the business.
- Build and maintain relationships with external vendors and effectively collaborate with them to successfully complete and deliver insights projects.
- Lead and manage an all-inclusive market research community, driving agile, holistic understanding of the consumer and HCP.
- Help manage data resources and tools.
What you’ll need:
- 5+ years in consumer insights or research role preferred.
- We’d love to hear from those:
- With a breadth of research experience, methodological understanding and background managing both quantitative and qualitative research – at least some client-side experience.
- Has independently led end to end research. This includes getting to route of question at hand, scoping with vendor, executing and reporting with action led recommendations.
- Have strong research experience with CPG brands (consumer healthcare a plus) and/or with healthcare professionals.
- Worked on a digitally native business.
- Experience with managing a market research community.
Educational Position Requirements:
- Undergraduate degree in relevant areas include, but are not limited to Marketing, Business, Behavioral Economics, Psychology, Sociology, Cultural Anthropology, Business Economics, or Cognitive Science.
- Master’s or doctoral degree in social sciences, business, or other relevant field is a plus.
Physical requirements/working conditions:
- Sits at a computer station, meeting table or work desk for more than two-thirds of each day
- Stands and walks to other stations and departments throughout the day
- Uses hands and fingers to operate computers and office equipment most of the day
- May stoop or crouch to access files or storage
- Requires clear vision at 20 inches or less with or without corrective lenses
- Hearing and speech within normal ranges and sufficient for clear communication face to face and especially via the telephone
- Lifts up to 10 pounds regularly; lifts 25 pounds occasionally
- Exposed to noise levels typical of office environments
Compensation:
The current range for this role is $115,000/yr – $130,000/yr.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
This role may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Health and Wellness:
- Medical, dental, vision
- Annual employer HSA (Health Savings Account) funding for eligible employees who elect an HSA medical plan
- STD, LTD, Basic Life AD&D coverage
- 401k + employer matching
- Free mental health resources through wayForward
- Vacation and Sick Time
- 2 Volunteer Days off per year
- Emergency evacuation time off
- 11 paid company holidays
- 1 Floating holiday to celebrate your birthday or important religious/holiday to you
- Quarterly product allowance to use towards your favorite Metagenics products!
- Product discount
- Peer to peer recognition programs & more!
Learn more about how we help patient live happier and healthier lives here.
Metagenics, and its companies are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. Metagenics takes affirmative action in support of this policy to employ and advance in employment individuals who are minorities, women, disabled, and veterans.
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