Strategic Account Executive – Driving OCR Solutions in the Houston, TX Market

CVS Health

Austin, TX

Join CVS Health and Bring Your Heart

Every member of CVS Health is dedicated to a singular purpose: Bringing our heart to every moment of your health. This commitment drives us to provide human-centric healthcare solutions for a rapidly changing world, anchored in our brand where the heart is at the center.

Our Heart At Work Behaviors™

Supporting our purpose, the Heart At Work Behaviors™ empower everyone at CVS Health to play a transformative role in our culture. This fosters innovation and the delivery of solutions to make healthcare more personal, convenient, and affordable.

Position Summary

At CVS Health, our powerful purpose is “Helping people on their path to better health.” This role within Omnicare is crucial for delivering practical and innovative solutions to address the needs of continued care communities.

  • Manage local client relationships as the liaison between clients and the enterprise
  • Report to a District Manager of Omnicare Account Management
  • Responsible for day-to-day client support activities
  • Retain and expand existing business
  • Key point of contact for driving customer satisfaction


  • Build strong client relationships by consistently delivering value
  • Attend client meetings within LTC facilities
  • Develop regular, proactive client meetings for strong connectivity
  • Identify at-risk accounts and consult with internal partners
  • Manage routine client support activities and resolution of issues
  • Partner with Key Account team for National and Regional accounts
  • Assess client needs and present Omnicare value proposition
  • Manage facility expectations of contractual covenants
  • Deliver non-clinical facility training and support new program implementation
  • Assist District Manager on all contract renewals


  • +2 years of customer-facing experience
  • Ability to travel overnight at least 50%
  • Valid driver’s license and proof of insurance
  • CRM proficiency, preferably Salesforce

Preferred Qualifications

  • Established success in client/account management
  • Excellent customer service and project management skills
  • Ability to strategically solve problems and adapt to changing dynamics
  • Effective presentation skills with a focus on client satisfaction
  • Knowledge of Microsoft Office Suite


Bachelor’s Degree required; will consider comparable work experience

Pay Range

The typical pay range for this role is: $40,600.00 – $83,400.00


In addition to compensation, CVS Health offers a full range of benefits including medical, dental, vision, 401(k), Employee Stock Purchase Plan, life insurance, and well-being programs.

COVID-19 Vaccination Requirement

CVS Health requires colleagues to be fully vaccinated against COVID-19, with allowable exemptions based on legal reasons. Proof of vaccination status is required within the first 10 days of employment.

Equal Access and Accommodation

CVS Health is committed to equal access and providing reasonable accommodation for individuals with disabilities. Requests can be made through [email protected].

If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS).

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