Optum Overview
Optum is a global organization that leverages technology to deliver care and improve the lives of millions worldwide. Join our diverse and inclusive culture to make a lasting impact on global health equity.
Case Management Team Lead
The Case Management Team Lead is responsible for understanding and performing clinical staff roles and collaborating with internal and external customers. This role involves managerial activities and handling inbound/outbound calls for Commercial clients.
- Provide coaching to clinical staff
- Execute roles and responsibilities of clinical staff
- Assist Clinical Manager with managerial responsibilities
- Manage escalated issues from internal and external sources
- Act as a resource for clinical staff on consumer issues
- Perform as liaison for customer and vendor issues
- Monitor client performance results
- Maintain multistate licensure for telephonic outreach
- Act as Case Manager/Disease Manager based on business needs
This position requires an active and unrestricted Nursing licensure in multiple US States. The selected candidate must obtain and maintain multiple state licensures (fees covered by UHG).
Required Qualifications
- Current, unrestricted RN license in the State you reside
- Certified Case Manager (CCM)
- 3+ years of experience in a hospital setting or managed care
- Experience in Case Management in a managed care setting
Preferred Qualifications
- BSN or Master’s degree
- Medical/Surgical, Home Health, Diabetes, or Cardiac experience
- Experience/exposure with discharge planning
- Bilingual proficiency (Spanish/English)
Note: Colorado or New Jersey residents have a salary range of $67,800 to $133,100 per year, based on factors such as education and experience. UnitedHealth Group offers comprehensive benefits, incentive programs, and more.
All remote employees must adhere to UnitedHealth Group’s Telecommuter Policy.
Our Mission
At UnitedHealth Group, our mission is to help people live healthier lives and improve the health system for everyone. We are committed to addressing health disparities and improving health outcomes for all.
Diversity and Equal Opportunity
Diversity is integral to a healthier atmosphere. UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer, fostering a workplace free from discrimination based on race, color, religion, sex, age, and more.
Drug-Free Workplace: UnitedHealth Group conducts pre-employment drug tests.
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