Director of Video Innovation and Technology Integration


Silver Spring, MD

Senior Video Enabled Technology Coordinator

Role Summary

Responsible for:

  • Planning, scheduling, and technical execution of live meetings in practice offices
  • Virtual/hybrid meetings for Deloitte requiring subject matter expertise (SME)
  • Advising meeting hosts on technology options and best solutions
  • Coordinating physical meeting room space for hybrid meetings
  • Coordinating with national and local team members for logistical support

Requires a client-centric, consultative, and solutions-oriented approach with effective team communication. Responsible for post-meeting activities, including reservation reports, recordings, and event metrics/analytics data.

Works on executive level/high-profile and client events, handling sensitive/confidential information with discretion and strong communication skills.


  • Supports intake and initial assessment of meeting requests
  • Ensures understanding of meeting goals, objectives, and technical requirements
  • Conducts consultative discussions for live and virtual/hybrid meeting requests
  • Demonstrates advanced scheduling expertise with significant interaction and communication
  • Provides advanced technology solutions expertise for meeting hosts
  • Supports event logistical planning, including space and A/V coordination
  • Utilizes advanced video conferencing and A/V expertise for hybrid/video experiences
  • Ensures strong collaboration, communication, and relationship management
  • Ensures excellent knowledge/experience with Deloitte meeting technologies
  • Performs post-event duties, including event success assessments and deliverables
  • Supports or provides input in the development of best practices and future technology considerations
  • Performs other job-related duties as assigned

Competencies and Qualifications:

  • Proficient in using, configuring, and troubleshooting video conference and collaboration technology (e.g., Zoom)
  • Strong technical skills, including experience with Microsoft Office and other computer applications
  • Excellent people skills with a strong focus on customer service
  • Excellent written and verbal communication/interpersonal skills
  • Excellent critical thinking, decision-making, and discretion
  • Effective problem-solving and negotiation skills
  • Strong skills in time management and ability to manage multiple responsibilities
  • Minimum 3+ years of relevant work experience in a virtual/hybrid support or event services environment
  • Associate degree, preferred
  • Experience with event management and/or scheduling software, preferred

The wage range for this role takes into account various factors, and the disclosed estimate is $40,600 to $83,500. Compensation decisions consider skill sets, experience, training, licensure, certifications, and organizational needs. Compensation may vary based on geographic differentials.



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