Senior Video Enabled Technology Coordinator
Role Summary
Responsible for:
- Planning, scheduling, and technical execution of live meetings in practice offices
- Virtual/hybrid meetings for Deloitte requiring subject matter expertise (SME)
- Advising meeting hosts on technology options and best solutions
- Coordinating physical meeting room space for hybrid meetings
- Coordinating with national and local team members for logistical support
Requires a client-centric, consultative, and solutions-oriented approach with effective team communication. Responsible for post-meeting activities, including reservation reports, recordings, and event metrics/analytics data.
Works on executive level/high-profile and client events, handling sensitive/confidential information with discretion and strong communication skills.
Responsibilities:
- Supports intake and initial assessment of meeting requests
- Ensures understanding of meeting goals, objectives, and technical requirements
- Conducts consultative discussions for live and virtual/hybrid meeting requests
- Demonstrates advanced scheduling expertise with significant interaction and communication
- Provides advanced technology solutions expertise for meeting hosts
- Supports event logistical planning, including space and A/V coordination
- Utilizes advanced video conferencing and A/V expertise for hybrid/video experiences
- Ensures strong collaboration, communication, and relationship management
- Ensures excellent knowledge/experience with Deloitte meeting technologies
- Performs post-event duties, including event success assessments and deliverables
- Supports or provides input in the development of best practices and future technology considerations
- Performs other job-related duties as assigned
Competencies and Qualifications:
- Proficient in using, configuring, and troubleshooting video conference and collaboration technology (e.g., Zoom)
- Strong technical skills, including experience with Microsoft Office and other computer applications
- Excellent people skills with a strong focus on customer service
- Excellent written and verbal communication/interpersonal skills
- Excellent critical thinking, decision-making, and discretion
- Effective problem-solving and negotiation skills
- Strong skills in time management and ability to manage multiple responsibilities
- Minimum 3+ years of relevant work experience in a virtual/hybrid support or event services environment
- Associate degree, preferred
- Experience with event management and/or scheduling software, preferred
The wage range for this role takes into account various factors, and the disclosed estimate is $40,600 to $83,500. Compensation decisions consider skill sets, experience, training, licensure, certifications, and organizational needs. Compensation may vary based on geographic differentials.
#EA_ExpHire
#LI-Remote
Apply Now