How to Fix: Can’t I Create a New Gig on Fiverr

1. Introduction:

Are you trying to create a new gig on Fiverr, but you're getting an error message saying that you're not allowed to? If so, you're not alone. There are a few possible reasons why you might be unable to create a new gig, and this blog post will help you troubleshoot the issue. If you're not sure why you're unable to create a new gig, don't worry. This blog post will walk you through some troubleshooting tips that should help you get back on track.

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2. Possible reasons why you might be unable to create a new gig:

Some possible reasons why you might be unable to create a new gig on Fiverr:

  • You haven't completed the English skill test: Fiverr requires all sellers to complete an English skill test before they can create new gigs. The English skill test is a short multiple-choice quiz that tests your basic English comprehension skills. You can find the English skill test by going to your Profile page and clicking on the Skills tab.
  • You haven't met the minimum requirements for creating a new gig: In order to create a new gig on Fiverr, you must have a 60-day old account and 10 completed orders. You can find the minimum requirements for creating a new gig on the Fiverr Help and Education Center: https://www.fiverr.com/support/articles/360010560118.
  • You have reached the maximum number of active gigs allowed for your account level: The maximum number of active gigs allowed for each account level is as follows:
    • Level 1: 10 gigs
    • Level 2: 15 gigs
    • Level 3: 20 gigs
    • Level 4: 25 gigs
    • Level 5: 30 gigs

If you have met all of the requirements for creating a new gig and you are still unable to create one, you can contact Fiverr support for help. You can contact Fiverr support by going to the Fiverr Help Center: https://www.fiverr.com/support/ and clicking on the Contact Us button.

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3. Check if you have completed the English skill test:

Steps on how to check if you have completed the English skill test on Fiverr, according to the blog post:

  1. Go to your Profile page.
  2. Click on the Skills tab.
  3. Scroll down to the English skill.
  4. If the English skill has a checkmark next to it, you have completed the English skill test.
  5. If the English skill does not have a checkmark next to it, you have not completed the English skill test.

If you have not completed the English skill test, you can do so by clicking on the Start Test button. The English skill test is a short multiple-choice quiz that tests your basic English comprehension skills. You must score at least 80% in order to pass the test.

Once you have passed the English skill test, the English skill will have a checkmark next to it and you will be able to create new gigs on Fiverr.

Some additional tips for completing the English skill test:

  • Read the questions carefully and make sure you understand what they are asking.
  • If you are not sure about an answer, you can always ask a friend or family member for help.
  • There is no time limit for the English skill test, so take your time and answer the questions carefully.
  • If you fail the English skill test, you can retake it as many times as you need to until you pass.

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4. Check if you have met the minimum requirements for creating a new gig:

Steps on how to check if you have met the minimum requirements for creating a new gig on Fiverr:

  1. Go to the Fiverr Help and Education Center: https://www.fiverr.com/support/
  2. Click on the Achieving Levels article.
  3. Scroll down to the Minimum requirements for creating a new gig section.
  4. The minimum requirements for creating a new gig are as follows:
    • Account age: Your account must be at least 60 days old.
    • Completed orders: You must have completed at least 10 orders.
    • Rating: Your overall rating must be at least 4.7 out of 5 stars.
    • Response rate: Your response rate must be at least 90%.
    • Delivery rate: Your delivery rate must be at least 90%.
    • On-time delivery rate: Your on-time delivery rate must be at least 90%.

If you have met all of the minimum requirements, you should be able to create a new gig on Fiverr.

Some additional tips for checking if you have met the minimum requirements for creating a new gig:

  • Make sure that you have checked your account age, completed orders, rating, response rate, delivery rate, and on-time delivery rate.
  • If you are not sure whether you have met all of the minimum requirements, you can always contact Fiverr support for help.
  • You can contact Fiverr support by going to the Fiverr Help Center: https://www.fiverr.com/support/ and clicking on the Contact Us button.

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5. Check if you have reached the maximum number of active gigs allowed for your account level:

Steps on how to check if you have reached the maximum number of active gigs allowed for your account level on Fiverr:

  1. Go to your Profile page.
  2. Click on the Gigs tab.
  3. If you see a message that says "You have reached the maximum number of active gigs allowed for your account level," then you have reached the maximum number of active gigs allowed for your account level.
  4. If you do not see a message, then you have not reached the maximum number of active gigs allowed for your account level.

The maximum number of active gigs allowed for each account level is as follows:

  • Level 1: 10 gigs
  • Level 2: 15 gigs
  • Level 3: 20 gigs
  • Level 4: 25 gigs
  • Level 5: 30 gigs

If you have reached the maximum number of active gigs allowed for your account level, you can either:

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6. Check your account status and eligibility:

When encountering difficulties in creating a new gig on Fiverr, it's essential to evaluate your account status and eligibility. Fiverr may impose certain restrictions or limitations based on your account activity, which could hinder your ability to create gigs. By following this step, you can identify and resolve any issues that might be preventing you from creating a new gig.

Here's how you can check your account status and ensure your eligibility:

  1. Account Status: Start by logging into your Fiverr account and navigating to your account settings or dashboard. Look for any notifications, warnings, or alerts that indicate potential issues with your account. These notifications could be related to violations of Fiverr's terms of service, incomplete profile information, or other account-related matters. Take note of any warnings or messages and address them promptly.
  2. Verify Your Account: Fiverr has different levels of account verification, and each level may have varying privileges and restrictions. Ensure that your account is fully verified by completing the necessary steps, such as email verification and providing any required identification documents. If your account is not verified, follow Fiverr's instructions to complete the verification process.
  3. Review Gig Limits: Fiverr imposes limits on the number of gigs you can create based on your account level. Different levels, such as New Seller, Level One, Level Two, and Top-Rated Seller, have varying gig creation limits. Check your current account level and ensure that you haven't reached the maximum allowed number of gigs. If you have reached the limit, you may need to upgrade your account by meeting the necessary requirements or wait until you can create additional gigs based on your account level.
  4. Evaluate Account Activity: Fiverr monitors account activity to maintain a secure and trustworthy marketplace. Certain actions, such as excessive cancellations, violations of Fiverr's policies, or receiving multiple negative reviews, can affect your account status and eligibility to create gigs. Reflect on your recent activity and assess if any negative actions might have triggered account limitations. If you identify any problematic patterns, take steps to improve your performance and rectify any issues.
  5. Resolve Account Issues: If you encounter any account-related problems or restrictions, reach out to Fiverr's customer support for assistance. Provide a clear explanation of the issue you're facing and any relevant details or evidence. Fiverr's support team will guide you through the necessary steps to resolve the problem and restore your account to full functionality.

By thoroughly checking your account status and eligibility, you can identify any account-related issues that might be hindering your ability to create a new gig on Fiverr. Addressing these issues promptly and following any necessary instructions from Fiverr's support team will help you regain full access to gig creation and ensure a smooth experience on the platform. Remember to adhere to Fiverr's guidelines and maintain a positive reputation to avoid future account limitations.

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7. Ensure gig details meet Fiverr's requirements:

When you encounter difficulties creating a new gig on Fiverr, it's important to ensure that your gig details meet Fiverr's requirements. Fiverr has specific guidelines and standards that must be followed to maintain a high-quality marketplace. By ensuring your gig details align with these requirements, you increase the chances of successfully creating a new gig.

Some key aspects to consider:

  1. Gig Title: The gig title should accurately reflect the services you offer and be relevant to potential clients' search queries. Keep it concise, clear, and descriptive. Avoid using misleading or exaggerated statements that might confuse or mislead buyers. Make sure your title stands out and effectively communicates what makes your gig unique.
  2. Gig Description: Craft a compelling gig description that effectively communicates the value you offer to clients. Clearly outline the services you provide, your expertise, and the benefits clients can expect. Use concise and engaging language, focusing on the specific problem you can solve for your potential buyers. Be transparent about what clients can expect when they purchase your gig.
  3. Tags: Tags are important keywords that help potential clients find your gig. Choose relevant tags that accurately represent your gig's nature and resonate with the services you provide. Use words and phrases that clients are likely to search for when looking for specific services. Avoid using irrelevant or misleading tags that might misguide potential buyers.
  4. Pricing: Set your gig prices appropriately based on the services offered and the value you provide. Consider factors such as the complexity of the task, your level of expertise, the time required, and the market competition. Be competitive with your pricing while ensuring it reflects the quality and value you offer. Avoid setting prices too high or too low, as this may deter potential clients or compromise your earnings.
  5. Gig Extras: Fiverr allows you to offer additional services or extras to enhance your gig's value. If applicable, consider offering relevant gig extras that complement your core service and provide additional options for clients to customize their orders. Make sure your gig extras are clearly defined and offer genuine value to clients.
  6. Visuals and Media: Utilize high-quality images, videos, or other media to enhance the visual appeal and professionalism of your gig. Visuals help potential clients better understand your offering and can significantly impact their decision to purchase. Ensure that your visuals are relevant, clear, and reflect the quality of your work.

Remember, by ensuring that your gig details meet Fiverr's requirements, you increase the likelihood of attracting potential clients and standing out in the marketplace. Always strive for accuracy, clarity, and professionalism in your gig details to effectively communicate the value you bring. Regularly review and update your gig details to stay relevant and optimize your chances of success on Fiverr.

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8. Contact Fiverr Support for assistance:

If you've followed the previous troubleshooting steps and are still unable to create a new gig on Fiverr, it's time to reach out to Fiverr Support for assistance. Fiverr's customer support team is available to help users resolve technical issues, address concerns, and provide guidance.

A complete guide on how to contact Fiverr Support and make the most out of your inquiry:

  1. Access Fiverr's Help Center: Visit Fiverr's website and navigate to the Help Center. You can usually find a link to it in the footer or by searching "Fiverr Help Center" on your preferred search engine. The Help Center is a comprehensive resource that provides answers to frequently asked questions and offers guidance on various topics.
  2. Browse the Knowledge Base: Before contacting Fiverr Support directly, it's worth exploring the Knowledge Base within the Help Center. The Knowledge Base contains a wealth of information and articles covering a wide range of topics related to Fiverr. Use the search function to find articles that address your specific issue. It's possible that you might find a solution or helpful information that resolves your problem without needing to contact support.
  3. Submit a Support Ticket: If you haven't found a solution in the Knowledge Base, it's time to submit a support ticket. In the Help Center, look for the "Submit a Request" or "Contact Us" option. This will typically take you to a form where you can describe your issue in detail. Be sure to provide relevant information such as your account details, the specific problem you're facing, any error messages received, and steps you've taken to troubleshoot the issue.
  4. Choose the Right Category: Fiverr's support ticket form usually requires you to select a category or topic that best matches your issue. Carefully choose the most relevant category to ensure your inquiry reaches the appropriate team within Fiverr Support. Selecting the right category can expedite the resolution process.
  5. Provide Clear and Concise Information: When describing your issue in the support ticket, be as clear and concise as possible. Clearly explain the problem you're facing, including any error messages or specific actions that trigger the issue. Providing screenshots or recordings of the problem can be helpful in illustrating the situation. The more information you provide, the better equipped Fiverr Support will be to understand and address your concern.
  6. Be Patient and Responsive: Once you've submitted a support ticket, Fiverr Support will review your inquiry and respond to you. The response time may vary depending on the volume of support requests. It's important to be patient during this process. If Fiverr Support requests further information or clarification, respond promptly to expedite the resolution. Check your email regularly for updates and keep an eye on your spam or junk folder to ensure you don't miss any communications.
  7. Escalate if Necessary: If you haven't received a response from Fiverr Support within a reasonable timeframe or feel that your issue hasn't been adequately addressed, you can consider escalating the matter. Within the support ticket communication, politely express your concerns and request further assistance or escalation to a higher level of support. Fiverr Support will typically strive to resolve your issue satisfactorily.

Remember, Fiverr Support is there to assist you, but it's important to provide clear and accurate information to help them understand your problem. By following this complete guide on contacting Fiverr Support, you increase the chances of receiving timely and effective assistance in resolving your gig creation issue or any other concerns you may have.

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9. FAQ's:

Q1. What are the possible reasons why I can't create a new gig on Fiverr?

Answer: There are a few possible reasons why you might not be able to create a new gig on Fiverr. Here are some of them:

  • You haven't completed the English skill test.
  • You haven't met the minimum requirements for creating a new gig, such as having a 60-day old account and 10 completed orders.
  • You have reached the maximum number of active gigs allowed for your account level.
  • Your gig is against Fiverr's terms of service.
  • Your gig is in a category that is currently closed for new gigs.
  • There is a technical issue with Fiverr's platform.

Q2. How do I check if I have completed the English skill test?

Answer: You can check if you have completed the English skill test by going to your Profile page and clicking on the Skills tab. If you see a checkmark next to the English skill, then you have completed the English skill test. If you do not see a checkmark next to the English skill, then you have not completed the English skill test.

Q3. How do I check if I have met the minimum requirements for creating a new gig?

Answer: You can check if you have met the minimum requirements for creating a new gig by going to the Fiverr Help and Education Center: https://www.fiverr.com/support/. Click on the Achieving Levels article. Scroll down to the Minimum requirements for creating a new gig section. The minimum requirements for creating a new gig are as follows:

  • Account age
  • Completed orders
  • Rating
  • Response rate
  • Delivery rate
  • On-time delivery rate

Q4. How do I check if I have reached the maximum number of active gigs allowed for my account level?

Answer: You can check if you have reached the maximum number of active gigs allowed for your account level by going to your Profile page and clicking on the Gigs tab. If you see a message that says "You have reached the maximum number of active gigs allowed for your account level," then you have reached the maximum number of active gigs allowed for your account level. If you do not see a message, then you have not reached the maximum number of active gigs allowed for your account level.

The maximum number of active gigs allowed for each account level is as follows:

  • Level 1: 10 gigs
  • Level 2: 15 gigs
  • Level 3: 20 gigs
  • Level 4: 25 gigs
  • Level 5: 30 gigs

Q5. What should I do if I have met all of the requirements for creating a new gig, but I am still unable to create one?

Answer: f you have met all of the requirements for creating a new gig, but you are still unable to create one, you can contact Fiverr support for help. You can contact Fiverr support by going to the Fiverr Help Center: https://www.fiverr.com/support/ and clicking on the Contact Us button.

10. Conclusion:

In conclusion, encountering difficulties while creating a new gig on Fiverr can be frustrating, but with the right troubleshooting steps, you can overcome these challenges. By reviewing Fiverr's guidelines, checking your account status and eligibility, ensuring your gig details meet Fiverr's requirements, and reaching out to Fiverr Support for assistance when needed, you can effectively address the issues hindering your gig creation process.

Remember to stay patient, persistent, and proactive throughout the troubleshooting process. By following these steps and leveraging the support available to you, you'll be well on your way to creating a new gig and showcasing your skills on Fiverr's platform. Happy freelancing!

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Zeshan Abdullah

Asian, Father, Level 2 seller on Fiverr with more than 8 years experience in writing and developing custom solutions. Love to help #NewFreelancers.

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