We’re Hiring: Customer Service and Sales Representative
We are looking for a qualified customer service and sales representative to help sell the products and services that our customers rely on. The ideal candidate will have a strong understanding of the sales process and excel at closing sales leads, building relationships, and solving problems. This position is commission-only based, and our average representative will make $55,000 – $125,000 in their first year. The sales representative must be both personable and professional.
Objectives of this Role
- Represent the company’s products and services, using consumer research and comprehensive knowledge of how our solutions meet customer needs
- Build relationships by organizing daily work schedules to call on existing and potential customers
- Develop and implement a territory action plan using comprehensive data analysis and adjust sales techniques according to interactions and results in the field
Responsibilities
- Maintain working relationships with existing clients to ensure exceptional service and identify potential new sales opportunities on phone appointments
- Identify prospects, set appointments, make effective qualifying sales calls, and manage the sales cycle to close new business in all service categories
- Possess in-depth product knowledge and be able to conduct demos and handle objections
- Achieve sales goals by assessing current client needs and following a defined selling process with potential buyers, often including product demos and presentations
- Coordinate with other sales representatives to ensure quotas are being met and company standards are upheld
Required Skills and Qualifications
- Excellent communication, interpersonal, problem-solving, presentation, and organizational skills
- Proficiency with sales management software and CRM
- Strong ability to balance persuasion with professionalism
- Must be able to pass a state exam for adequate licensing
Preferred Skills and Qualifications
- Proven success rate at levels above sales quota
- 2+ years of Customer Service or Sales experience
