Description:
The Site Reliability Engineer is responsible for building & maintaining the infrastructure, networking & 3rd party integrations necessary for creating a highly available/reliable solution for running a n-tier application. This role requires maintaining fault-tolerant systems that meet the reliability and availability requirements from a SLA commitment standpoint. They work closely with Senior Site Reliability Engineers, Clients, and Cloud Service Engineers to implement and maintain the infrastructure solution. They participate in activities associated with the environment standup, networking & 3rd party integrations.
Job Responsibilities/Duties:
- Maintain and manage system documentation, configuration procedures.
- Participate in requirements definition and requirements gathering sessions
- Maintain and manage the core infrastructure
- Debug production issues as it relates to infrastructure and network problems
- Write requirements to support testing, training, and documentation teams
- Create materials to support user guide and training course development
- Develop materials to support partners, sales, marketing, customers, and product information sessions.
- Other duties as assigned
Requirements:
- BS in Computer Science, Business, MIS, or related field
- Familiarity with site reliability engineering practices, system documentation, and/or configuration procedures
- Good understanding of relational databases or database systems, preferably SQL Server
- Experience working in a Windows/Linux Environment providing system analysis and support
- Collaborate on the implementation of system components including new servers, hardware, software, and upgrades
- Good understanding of cloud, preferably Azure
- Experience building and maintaining CI/CD pipelines
- Self-motivated; thrives in a fast-paced environment
- Strong analytical problem-solving skills
- Ability to quickly grasp and understand both business and technical concepts
- Excellent verbal and written communication skills
Culture and Values
The RSI employee experience is guided by our values of integrity, customer commitment, caring about people, innovation, inclusion, and responsibility. The most fundamental reason we exist as a company is our teams’ unparalleled passion for innovation. We believe that each individual, and every team, at RSI is central to our success. RSI is committed to creating an agile environment that inspires our people through professional development, cross-collaborative opportunities, and access to cutting-edge learning resources.
RSI determines pay range based upon numerous compensation factors, including experience, skill set, and geographic location. A current and reasonable estimated range for this position is $60,000 – $65,500. However, it’s possible for an individual to be hired at a salary outside of this range.
About Us
RSI streamlines government operations and improves citizen services through the delivery of transformative technologies. Since 1996, we have established our position as a technology leader as we continue to bridge our legacy with the future through continual innovation. Technology continues to evolve and so too does RSI. The next chapter of RSI is lined with growth opportunities as we engage all members of our highly skilled teams in advancing our culture, recruiting top talent, and making progress together.
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