Overview:
Are you a Senior Network Systems Engineer who would like to have a positive impact for millions of people? If so, we may have an opportunity for you!
TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!
Responsibilities:
Current systems to support:
- Cisco Unified Communication Manager
- Cisco TelePresence Management Suite (TMS)
- Voice/data telecommunications
- Video Teleconferencing (VTC) system(s)
- Cisco hardware
- PEXIP system
Work under the direction of the VA to achieve day-to-day objectives with significant impact on operational results and/or project objectives. Responsible for projects within the technical area and for process and procedures within the technical area. Maintain system readiness and ensure fully operational. Maintain utilization reports, tracking scheduled and unscheduled events, record issues and identify potential risks to operations for future engineering review and trend analysis. Review/baseline the current environment and configuration. Prepare correspondence, memoranda, reports and related documents as required by ITOPS IO standards or other directives provided by the Government COR/VA PM. Prepare reports required for tracking progress as required. Perform analysis on immerging technologies and software. Develop technical solutions, working with internal experts and vendors, to understand impact of end-product. Review, analyze, and provide recommended updates to all operational and maintenance procedures. Adhere to task order specifications and established policies and procedures by reporting any noted discrepancies to management. Produce high quality technical documents (technical writing skills).
Qualifications:
- Must have experience with Cisco Unified Communication Manager, Cisco TelePresence Management Suite (TMS), Voice/data telecommunications, Video Teleconferencing (VTC) system(s), Cisco hardware, PEXIP system
- Cross boundary communications on a daily basis to effectively accomplish work
- Proficiency in MS software products – Word, Excel, PowerPoint, Publisher, Outlook and Visio, as well as SharePoint
- Excellent written and verbal communication skills
- Excellent customer service skills and operate with an extremely high level of confidentiality
- Must be able to maintain composure when involved with a difficult situation (or person)
- Self-motivation and assertiveness
- Ability to set priorities and adapt to changes in a quick and professional manner
Education:
Master’s degree in engineering, computer science, systems, business, or related scientific /technical discipline and 10+ years of experience. (10) years of additional relevant experience may be substituted for education (20 years total)
Clearance:
Moderate: Tier 2S (Standard MBI)
Clearance: The ability to pass a Tier 2/Modest Background Investigation
Location:
Remote, USA
Monday – Friday (7:00 AM – 3:30 PM EST Time)
Pay Range:
The pay for this position ranges from $55,730 to $94,500. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation, such as bonuses.
TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here.
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