Strategic Salesforce Development Manager

GoHealth Urgent Care

About GoHealth Urgent Care

GoHealth Urgent Care prioritizes the needs of its patients by offering an effortless patient experience, fostering a welcoming culture of care, and seamlessly integrating with market-leading health systems and communities.

Transforming on-demand care through innovation, a deep focus on patients and consumers, data-driven operations, and cutting-edge technology, GoHealth is among the fastest-growing on-demand care companies in the country, boasting over 250 locations across 14 states. Ongoing growth and expansion are planned, with a commitment to nationwide on-demand care presence.

We are seeking team members comfortable with change, capable of building capabilities to keep pace with growth and industry trends. At GoHealth Urgent Care, we are dedicated to providing an effortless experience to our customers, providers, and staff, constantly innovating with technology to enhance interactions.

Role Overview

This role focuses on developing and enhancing customer-facing applications and integrations on the Salesforce platform.

Responsibilities

  • Reviewing new innovations in Salesforce releases and applying them to GoHealth business needs
  • Customizing the Salesforce platform according to business requirements, including creating custom objects, fields, validation rules, and approval processes
  • Writing Apex code for triggers, classes, and controllers, as well as creating Visualforce pages and Lightning components for custom user interfaces
  • Integrating Salesforce with other systems using REST APIs, web services, middleware solutions, event-driven systems, or data warehouses
  • Performing unit testing, debugging, and ensuring code and application quality
  • Managing deployment to different Salesforce environments using tools like Change Sets, Salesforce CLI, or third-party solutions
  • Creating technical documentation to support work and assist other team members
  • Working with the Product Owner on Salesforce implementation projects, ensuring timely delivery and adherence to project scope and quality standards
  • Interacting with stakeholders from various departments to identify requirements and implement business processes, data uploads & updates, report production
  • Ensuring all documentation is up to date and maintaining a strong understanding of operational processes supported within the Salesforce application

Qualifications

  • 4-year degree in computer science required (or equivalent experience)
  • 5+ years of experience as a Salesforce developer in a healthcare or retail setting
  • 3+ years leading teams developing and supporting Salesforce platform
  • Deep Salesforce platform knowledge and an understanding of business processes
  • Salesforce Platform App Builder, Salesforce Platform Developer I, II, Salesforce Administrator certifications
  • Familiarity with Salesforce’s core features and functionality, including the Service Cloud, Health Cloud, and Data Cloud
  • Expertise in Apex and ability to develop the platform’s custom logic, triggers, and batch processes
  • Experience with Visualforce and Lightning components for creating custom user interfaces
  • Proficiency in Salesforce Object Query Language (SOQL) and Salesforce Object Search Language (SOSL)
  • Experience with Salesforce APIs (REST, SOAP, etc.) for integrating Salesforce with external systems
  • DevOps/release management experience
  • Excellent project management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously
  • Exceptional communication and interpersonal skills, collaborating effectively with cross-functional teams
  • Knowledge, experience, and/or certifications in Salesforce Marketing Cloud and Revenue Cloud
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