Join CVS Health and Bring Your Heart
At CVS Health, every team member is united by a single, clear purpose: Bringing our heart to every moment of your health. This purpose serves as our compass, driving our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose conveys a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™
Our Heart At Work Behaviors™ support this purpose. We want everyone at CVS Health to feel empowered by their role in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient, and affordable.
Position Summary
Staff members are responsible for completing the MPOS Provider Data case workload to ensure all SLAs and TATs are consistently met. This includes handling provider requests, contract and claims research, and member move directions. Staff members will maintain open lines of communication with the MPOS Manager and Lead on any issues encountered and provide feedback/recommendations for any process improvement opportunities.
Required Qualifications
- 6 months experience working in Microsoft Excel.
- Written and verbal communication skills.
Preferred Qualifications
- Healthcare experience.
- Experience working with provider data.
- Experience with QXNT.
- Experience PRMS.
- Experience ProdataV1.
- Experience with QuickBase.
Education
High School Diploma
Pay Range
The typical pay range for this role is: $18.50 – $31.10. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position is eligible for a CVS Health bonus, commission, or short-term incentive program in addition to the base pay range listed above.
Additional Benefits
In addition to compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and communities:
- Full range of medical, dental, and vision benefits.
- 401(k) retirement savings plan.
- Employee Stock Purchase Plan.
- Fully-paid term life insurance plan.
- Short-term and long-term disability benefits.
- Well-being programs, education assistance, and free development courses.
- CVS store discount and discount programs with participating partners.
- Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year.
For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits.
COVID-19 Vaccination Requirement
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law. Colleagues may apply for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevent them from being vaccinated.
Colleagues are required to have received at least one COVID-19 shot prior to their first day of employment and to provide proof of vaccination status or apply for a reasonable accommodation within the first 10 days of employment. In some states and roles, full vaccination or an approved reasonable accommodation may be required before actively working.
Equal Opportunity
CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. We strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation, or other services through [email protected]. If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and work towards a solution.
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