SUMMARY
The Distribution Services Specialist will support the distribution functions of the Transfer Agency Department. Additionally, this role will maintain relationships between Ultimus mutual fund clients and the financial intermediaries trading our partner funds.
KEY ACCOUNTABILITIES
INTERMEDIARY AGREEMENTS
- Assists in executing standard dealer agreements and processes them according to the workflow that is in place.
- Files agreements that are executed and maintains relevant databases to archive agreements.
- Provides reporting requirements to trust boards, clients, and internal colleagues.
- Assists in resolving any questions or issues clients or dealers may have related to agreements.
INTERMEDIARY INVOICES
- Reviews intermediary invoices for accuracy.
- Calculates allocations between fund expenses and advisor expenses when necessary.
- Assists in the resolution of unpaid invoices or invoices that require follow-up.
ULTIMUS DISTRIBUTION ADVANTAGE PROGRAM
- Assists in maintaining the UDA website, specifically intermediary requirements, and pricing.
- Provides support for the UDA Shared Events program, as necessary.
SPECIAL PROJECTS
- Assists in the uploading of client data to DTCC MFPS Profile II database.
- Assists in the development and implementation of new services.
WORKING RELATIONSHIPS
- Contact as needed with clients regarding general information, resolution of issues, inquiries, or reporting requirements.
- Contact with members of team and internal teams regarding follow-up on inquiries, open workflow, etc.
- May perform other duties as requested or assigned.
KNOWLEDGE, SKILLS, AND ABILITIES (KSA’s)
KNOWLEDGE
- Sound knowledge of the financial industry.
- Microsoft Office.
- Adobe Acrobat.
SKILLS AND ABILITIES
- Client service skills with an aptitude to understand the clients’ business and maintain strong client relationships.
- Troubleshoots issues utilizing creative and critical thinking skills.
- Multitasking, analytical, and organizational skills.
- Initiative-taking, strategic, and meticulous approaches with a strong commitment to quality, efficiency, and effectiveness.
- Demonstrates personal integrity, responsibility, and accountability.
- Effectively uses resources such as time and information in conjunction with associates.
- Participates in solving problems and making decisions.
- Presents and expresses ideas and information, written and oral, clearly, and concisely.
- Actively listens to others to achieve understanding and supports an open exchange of ideas and information.
- Identifies needs, arranges for, and obtains resources to accomplish individual and department goals.
- Establishes and develops effective working relationships with associates and clientele during both favorable and unfavorable situations.
- Modifies team and individual priorities and deadlines in response to added information, changing conditions, or unexpected obstacles and ensures completion.
EDUCATION AND EXPERIENCE
- Bachelor’s degree in business administration or related field.
- 1 – 3 years of experience in client services or a related field.
- Experience within the financial services industry.
- Equivalent education, experience, and KSA’s will be considered.
Ultimus is an equal opportunity employer and does not discriminate on the basis of the applicant’s or employee’s race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, veteran or military status, genetic information, citizenship or any other status entitled to protection under federal, state or local anti-discrimination laws. No questions on our employment application are intended to secure information that is to be used for impermissible purposes.
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