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Strategic Learning Management System Administrator (SuccessFactors)

Aptara

Title: LMS Admin (SuccessFactors)

Start:

Asap

Duration:

4 months (good chance to extend)

Location:

West Coast would be ideal or willing to work PST

POSITION OVERVIEW

Client is outsourcing system administration services to Aptara Corp. Our team will provide overall LMS, LXP, DMS (SuccessFactors, EdCast, Veeva) administration, business system administration, and service support for US business units. We need one LMS Admin.

The admin team will provide daily support requests such as:

  • Manage users
  • Create/Manage courses (LMS)
  • Troubleshooting issues for eLearning modules
  • Manage/Track virtual training
  • Create/Manage Certifications/Curriculum
  • Create/Manage ILT sessions
  • Create/Maintain offerings
  • Manage user groups
  • Create / Manage / Archive assessments
  • Training Completion management
  • Management of document – DMS Administration (Veeva) document management/document processing
  • Create and maintain up-to-date work instructions for all key platform-related procedures
  • Coordinate system owners, global learning solutions, commercial functional training teams, and Enterprise IT to ensure consistency on cross-functional training and processes
  • eLearning Testing: Ensuring SCORM/VIDEO files work in learning systems.
  • Troubleshoot issues (i,e, user access, LMS, LXP, DMS completion, document workflows)
  • Test eLearning modules for LMS, LXP, DMS, and mobile compatibility
  • Develop Training metrics using BI Tool
  • Manage help desk tickets, troubleshooting, and Issue Resolution

Requirements

  • 3+ years of experience in LMS Administration
  • 2+ years of experience in SuccessFactors LMS
  • Familiar with LXP and DMS

Job Type:

Contract

Pay:

$49.00 – $50.00 per year

Work Location:

Remote

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