Strategic IT Manager: Empowering Remote Quoting Applications Excellence

Windstream Communications

A Critical Leadership Role in Software Engineering

Overview: We are seeking a forward-thinking innovative leader to guide our transformational team of software engineers in the development, implementation, and maintenance of our Enterprise Quoting Applications.

Key Responsibilities:

  • Foster strong business relationships with senior and operating level staff.
  • Understand and recommend improvements to Business Processes using existing IT capabilities.
  • Stay abreast of business strategy, goals, and objectives.
  • Act as a Thought Partner, engaging with Business Owners to suggest IT solutions.
  • Educate business partners on roles, responsibilities, and processes for effective delivery.
  • Escalate and follow-through on resolution of issues related to technology solutions.
  • Ensure delivery success criteria alignment with business partners.
  • Accountable for identifying needs and monitoring progress of deliverables.
  • Communicate progress to senior IT and Business leadership.
  • Ensure quality of product code through testing and documentation.
  • Proactively identify opportunities for improved user experiences.
  • Organize and maintain performance of application issues according to agreed SLA.
  • Ensure projects/programs are completed within committed time and budget.
  • Maximize productivity of a team of software engineers.
  • Day-to-day management of 5-10 IT professionals.
  • Establish and manage IT application development process disciplines and standards.
  • Coach and assist employees in individual career development and training plans.
  • Participate in the design, configuration, deployment, integration, development, and maintenance of IT solutions and applications.

Skills/Competencies:

  • Advanced understanding of Quoting and CRM software.
  • Experience leading diverse teams in multiple technical platforms.
  • Experience in a multi-disciplined, cross-functional technical organization.
  • Advanced understanding of business processes, internal control risk management, and IT controls.
  • Exposure to various technologies such as multi-tiered applications, databases, LDAP, directory services, application servers, and network infrastructure.

Guiding Principles:

  • Community of Respect
  • Delighting the Customer
  • Transparency
  • Accountability
  • Performance

Our Benefits:

  • Medical, Dental, Vision Insurance Plans
  • 401K Plan
  • Health & Flexible Savings Account
  • Life and AD&D, Spousal Life, Child Life Insurance Plans
  • Educational Assistance Plan
  • Identity Theft, Legal, Auto & Home and Pet Insurance
  • More information about our benefits

Windstream DEI&B Statement:

Connecting people in a world of infinite possibilities. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas…

Employee Resource Groups:

  • WinVets – Veteran Employee Resource Group
  • WOW – Women Employee Resource Group
  • WINPRIDE – LGBTQ+ Employee Resource Group
  • WBPN – Black Professional Resource Group
  • WARG – Ability Resource Group
  • LaFamilia – Hispanic Resource Group

Compensation:

The starting compensation range for this job is $90,400 to $123,400. Actual base pay depends on the candidate’s primary work location and other factors, such as relevant skills and experience.

Job Requirements

Qualifications:

College degree in a Technical or related field and 5-7 years professional level experience with 2-3 years supervisory experience for roles with supervision; or 9 years professional level related Technical experience with 2-3 years supervisory experience for roles with supervision; or an equivalent combination of education and professional level related Technical experience required.

EEO Statement:

Windstream is an equal opportunity employer…

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