POSITION SUMMARY
Off the Grid’s Catering offerings offer unparalleled diversity, ease authentic variety through our network of hundreds of small food businesses that we organize to deliver food experiences ranging in size from 100 to 20,000. Off the Grid’s Account Executive is part of the Catering Sales department, which is responsible for the growth of our corporate catering services throughout the Bay Area including special event catering, daily food service and offsite dining for Small-medium businesses and large sized companies. This position partners closely with the Catering Event Production team to ensure a smooth transition for clients, and should be passionate about our food offerings and representing our company during event execution. Successful applicants will be passionate about food, able to engage with food professionals of any level to advocate the value proposition that OTG offers across a broad array of stakeholders in the corporate food space.
As an Account Executive for Off the Grid Catering
your role is responsible for showcasing our array of catering offerings for corporate clients and includes handling leads, writing proposals, managing client relationships and closing deals, all while working successfully with internal partners in pursuit of company and team goals. This is a blended inside and outside sales role where the successful candidate will need the skills to cultivate new business relationships with companies interested in our services, as well as successfully steering business opportunities through the sales funnel from initial lead to deal closure while helping your clients execute events that express our core values. A successful candidate will be a self starter who is results-oriented, resourceful, and focused on attaining quarterly and annual benchmarks.
- You will be responsible for the sales life cycle of our clients, building trust and rapport while identifying opportunities to elevate our service and customer experience.
- This will include prospecting, discovery, negotiations and solutions design.
- You will be responsible for the implementation and the initial stages of account management of any new clients you acquire.
- You handle pressure with efficiency and grace, changing gears quickly in order to respond to client requests.
- You have a can-do positive attitude, interested in leveraging our company values and community to create solutions that meet client needs and company goals.
This is a full-time position based at our San Francisco HQ that requires a Monday through Friday schedule with nights and weekends as necessary.
KEY RESPONSIBILITIES
This position will be responsible for, but not limited to the following:
Prospecting (Approx. 50% of time)
- Proactively drive, generate and manage a pipeline of new opportunities to meet/exceed company profit and revenue goals, including.
- Developing and maintaining prospecting plans/strategies
- Cold calling, networking, and attending industry events
- Client hosting (may be required outside of normal business hours)
- Engage in industry gatherings to generate opportunities and build relationships that might lead to success.
- Identify and solicit Requests for Proposals (RFPs) from large companies for food service offerings, and lead our response to those opportunities for winning new business.
Inside Sales (Approx. 40% of time)
- Effectively qualify inbound leads through discovery conversations and site visits (as needed)
- Meet and exceed individual sales goals on a monthly, quarterly, and annual basis while continuously improving upon KPIs including win rate, time to close, and client satisfaction scores
- Meet overall team goals by working with the existing sales team and supporting sales initiatives as needed
- Serve as client contact from initial inquiry through contracting, acting as the subject matter expert on OTG’s catering offerings and service formats
- Effectively collaborate/communicate with Production counterparts, supporting production department in the management of events ranging in size and scope
- Attend events as necessary to maintain/foster client relationships
- Represent OtG at client sales meetings and industry association/networking events as necessary
- Utilize CRM and other software platforms for client/prospect management and proposal building
- Maintain documentation associated with each event/proposal, including creating folders, invoices, completing forms, filing signed contracts, etc.
Account Management (Approx. 10% of time)
- Identification of key accounts for nurturing and development
- Cultivate and account manage client relationships to drive repeat business and revenue growth
- Client hosting (may be required outside of normal business hours)
