Description
At Northstar Recycling, the Freight Planner plays a crucial role in developing and maintaining strong relationships with haulers, ensuring Northstar’s freight costs remain competitive through rate negotiation and identifying areas for improvement in freight spending.
Daily Responsibilities
- Trello board management: Organizing tasks and workflows.
- Relationship building: Developing and maintaining strong ties with haulers, expanding the hauler list.
- Verification: Confirming hauler equipment and capacity information.
- Performance monitoring: Keeping an eye on hauler performance.
- Opportunity identification: Finding areas for freight savings.
- Issue resolution: Responding to and resolving complaints and problems.
- Problem solving: Creative solutions for an exceptional customer experience.
- Experience: Handling more than 12 loads per day in a brokerage capacity.
- Communication: Comfortable with repricing and negotiation based on current markets.
- On-call: Availability during on-call hours compensated with additional pay.
- Commitment: Being a true partner to all stakeholders.
- Knowledge sharing: Sharing expertise and experiences for team improvement.
- Client-centric: Aiming to fulfill clients’ needs beyond expectations.
- Accountability: Holding oneself accountable.
- Alignment: Working towards the alignment of individual, team, and company goals.
- Adaptability: Driven to overcome roadblocks and use adversity as a motivator for change and development.
Requirements
- Key Criteria: Bachelors degree and 3 or more years of experience or an equivalent combination of education and relevant experience.
- Industry Knowledge: Lane rating and forecasting industry knowledge.
- Skills: Ability to multitask in a fast-paced environment.
- Transportation: Market knowledge on all modes of transportation (van, reefer, flatbed, tanker, etc.).
- Negotiation: Exceptional customer service with strong negotiation skills.
- Self-motivation: Ability to work independently and collaboratively in a remote environment.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Vision insurance
- Work from home
Schedule:
- 8-hour shift
- Monday to Friday
- On call
Work Location: Remote
Apply Now