Strategic Career Navigator and Development Specialist

Commonwealth of PA

Washington County, PA


Are you interested in providing customer-centered services designed to enhance workforce development activities and service strategies for job seekers and employers? The services we provide are designed to help individuals identify their goals and make them a reality. The Department of Labor & Industry is looking for an individual with excellent communication skills to join our team and make a difference!


As a Career Advisor, proficient communication skills are essential as you will be responsible for maintaining effective working relationships with internal and external customers and partners. You will be required to stay up to date on applicable workforce development laws and policies. Responsibilities may include, but may not be limited to:

  • Conducting vocational and career assessments of job seekers
  • Providing career guidance to assist job seekers in making and carrying out career decisions
  • Identifying suitability for and barriers to employment and training, as well as appropriate tools and resources for job seekers to achieve employment goals
  • Developing and conducting workshops, presentations, and orientation to services
  • Planning and conducting group and individual career counseling and coaching on resume writing, interviewing, job search, networking, and other topics
  • Coordinating support and related services with other providers, tracking progress toward goals, and providing follow-up activities
  • Enrolling and assisting job seekers with enrolling in PA CareerLink Online
  • Providing services to employers, including making contacts, analyzing workforce needs, analyzing occupations to determine the skill set needed by job seekers, coordinating recruitment services, referring qualified job seekers, contacting businesses to develop jobs when no suitable postings exist, and proposing hiring strategies to address workforce issues
  • Searching for, verifying, and approving or rejecting new employer information in compliance with requirements
  • Assisting businesses with posting vacancies in PA CareerLink Online
  • Serving as lead worker on integrated teams of PA CareerLink staff to provide services to job seekers and employers

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

  • Full-time employment
  • Work hours are 8:00 am to 4:00 pm, Monday – Friday, with a 30-minute lunch
  • Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection. If you are unable to telework, you will have the option to report to the headquarters office in Washington
  • Salary: In some cases, the starting salary may be non-negotiable
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices



Minimum Experience and Training Requirements:

  • Successful completion of the Career Advisor Trainee (commonwealth title) training program; or
  • One year of experience interviewing the public to collect and identify customer needs, evaluating eligibility for programs, and researching data to make decisions, and a bachelor’s degree; or
  • An equivalent combination of experience and training

Other Requirements:

  • You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency
  • You must be able to perform essential job functions

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements will eliminate you from consideration for this position.


Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click the Veterans’ Preference tab or contact us at [email protected].

Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.


Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

Your score is valid for this specific posting only.

You must provide complete and accurate information or:

  • your score may be lower than deserved
  • you may be disqualified

You may only apply/test once for this posting.

Your results will be provided via email.

Learn more about our Total Rewards by watching this short video!

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by

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