Darktrace Overview
Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 8,400 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks.
Our Roots in Innovation
The Darktrace AI Research Centre based in Cambridge, UK, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications. The company’s European R&D center is located in The Hague, Netherlands.
Global Presence
Headquartered in Cambridge, UK, Darktrace has more than 2,400 employees located globally. Customers include public sector agencies, education institutions, media, organizations supplying critical infrastructure, and businesses of all sizes worldwide.
Opportunity at Darktrace
This is an excellent opportunity to join a fast-growing company, named one of TIME magazine’s “Most Influential Companies” for 2021 and one of Fast Company’s “Most Innovative AI Companies” in 2022. For more information on our cutting-edge technology, visit darktrace.com.
Head of Global Enablement Role
As Darktrace’s Head of Global Enablement, you will be responsible for developing the enablement curriculum, vision, and strategy across Darktrace’s entire ecosystem that includes Sales & Technical Enablement, Customer Success/Renewals, Customers, and Partners. Reporting to the Chief Revenue Officer, this senior leadership role will play a pivotal role in driving business outcomes and for continuously innovating, refining, delivering, and measuring enablement content. Helping customers, partners, and Darktrace employees build their capability to deliver outcomes with Darktrace is key in enhancing customer experience, expanding the customer and partner ecosystem, and driving business growth and profitability.
Key Duties & Responsibilities
- Strategy:
- Create an enablement strategic vision, plan, and staffing model.
- Develop and execute an innovative Enablement GTM strategy.
- Develop subscription offerings, learning ecosystem, curriculum, accreditations, and certifications.
- Evaluate and enhance existing enablement offerings and infrastructure.
- Establish and maintain a company-wide learning management system.
- Partner with senior leaders in Sales, Partner, Customer Success, and more.
- Measurement:
- Establish clear metrics and evaluation methods.
- Make recommendations and adjustments to optimize resources.
- Evaluate and report on cost vs. impact.
- Team Leadership:
- Build a high-performing enablement organization.
- Establish and drive standards for hiring and training.
- Encourage an experimental and growth mindset across the team.
- External:
- Build and cultivate relationships with external peers and learning partners.
- Leverage insights and best practices in designing and delivering enterprise solutions.
- Champion Darktrace’s Customer, Partner, and Darktrace training and enablement programs.
Qualifications & Experience
- 15+ years in a Global Enablement leadership capacity.
- Experience growing and innovating Sales/Technical Enablement and external Partner Programs globally.
- 10+ years of sales, technical, partner enablement, and certification experience.
- High degree of technical capability to learn the Darktrace product portfolio.
- In-depth knowledge of learning and development principles, methodologies, and best practices.
- Demonstrated experience in driving innovation and change in content development.
Benefits
- 100% medical, dental, and vision insurance, plus dependents.
- Paid parental leave.
- Pet insurance.
- Life insurance.
- Commuter benefits.
- 401(k).
