Senior Voice Engineer – Cisco Unified Communications (CUCM/UCCX)

TEKsystems

Denver, CO 80201

TEKsystems is Hiring: Voice Engineer

TEKsystems is actively seeking a Voice Engineer for a 100% Remote contract-to-hire opening.

Job Description:

Experience in installation, deployment, and operations on various versions of the following systems:

  • Cisco Call Manager
  • Cisco Unity
  • Cisco UCCX
  • Cisco CER
  • Cisco Presence

Understanding/working knowledge of:

  • SIP signaling
  • How to troubleshoot through CDRs for adds, moves, and changes
  • Services, call records, RTMT, and UCM Trace files

Knowledge, Skills, and Abilities:

  • To deploy new customers or sites
  • Time of day routing, Dial Plans, patterns, and protocols
  • Understanding of Triggers, Applications, Scripts, Prompts, Documents, CSQ, and Teams configurations and troubleshooting (reactive debug, CCX engine trace files, etc.)

CCNA and CCNP Collaboration certifications are highly preferred.

About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.

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