JOB DESCRIPTION
Join our team as a Product Manager I and play a pivotal role in driving the successful delivery of business objectives around electronic enrollment. You’ll be responsible for the detailed facilitation and technology delivery to achieve specific business outcomes. In this dynamic role, you’ll not only manage day-to-day requirements, programs, and special features but also foster collaboration across multiple departments including go-to-market, operations, and technology teams. Elevate your career in product management with us!
RESPONSIBILITIES
- Deeply understand customers, technology, and competition, and synthesize into the operational product roadmaps driving business outcomes through technology enablement and innovation.
- Work closely with technology and business stakeholders to craft simple, elegant, impactful experiences.
- Integrate user research studies, analytics, and market analysis into product requirements.
- Participate in standups, retrospectives, design reviews, user research, and demos.
- Drive the overall vision and success across technology delivery teams, including both agile scrum teams and existing systems support teams.
- Organize Sprint Planning & Grooming ceremonies at the team level.
- Determine if iteration outcome is acceptable from functional/non-functional aspects.
- Coordinate with the team to ensure an efficient & productive daily stand-up takes place (can designate a facilitator); provides input into product backlog prioritization.
- Prepare solid product definition and ensure all required artifacts are developed. Analyze metrics that inform the success of products.
- Create stories/tasks and assign them to the scrum team. Additionally, flag dependencies & risks for the stories/features.
QUALIFICATIONS
- 2+ years of related experience w/ Bachelor’s degree.
- 3+ years of relevant product management experience preferred.
- Experience in healthcare electronic enrollment EDI 834 preferred.
- Knowledge of Agile software development framework, architecture concepts, and terminology.
- Experience and/or accreditation in Scaled Agile a plus.
- Ability to effectively and actively communicate with both business and technical stakeholders.
- Strong deductive reasoning and attention to detail.
- Strong sense of customer service to consistently and effectively address customer needs.
- High comfort level interacting with colleagues and with various levels of client organizations.
- Ability to multi-task and work on multiple projects in a fast-paced & dynamic environment under tight timelines, while adaptive to change.
- Ability to deal with highly sensitive and confidential information and adhere to data security and confidentiality protocols and procedures.
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental’s assessment of the candidate’s knowledge, skills, abilities (KSAs), related experience, education, certifications, and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $74,000 – $170,900
ADDITIONAL INFORMATION
Rewards to make you smile! We don’t just want to make our customers happy – we want to give our employees a reason to smile, too. Delta Dental’s comprehensive benefits package includes:
- Generous paid time off plus 12 holidays and your birthday off!
- Low-cost premium medical insurance options
- 100% paid dental and vision insurance
- Generous 401(k) matching and flat contribution
- Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
- Employee LiveWell program, focusing on overall employee well-being
- Fertility and diabetes benefits
- Employee discount program: AT&T/Verizon, entertainment, travel, and more!
- Culture of learning: career development and tuition reimbursement
- Career growth: we love promoting from within
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Please note, Delta Dental will not sponsor applicants for work visas for this position.
#LI-Remote
ABOUT THE TEAM
At Delta Dental, our success is only as strong as the people who execute it! We take enormous pride in being the nation’s most recognized and widely-used provider of dental insurance – and we’ve come this far by living our core values of innovation, excellence, service, and trust. Our vision is to motivate and empower every employee so that we’re all inspired to take exceptional care of our customers, providers, and ourselves. We believe in integrity, accountability, collaboration, and giving every employee equitable opportunity for their voice to be heard and development to be fostered.
If you’re excited about the prospect of transforming the future of health care and growing in your career, join our smile revolution!
To see some of the smiling faces behind Delta Dental and to learn more about what our values and culture look like in action, connect with us on social media: Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn.
We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation’s largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country.
Delta Dental is an equal opportunity employer. We are committed to building and maintaining a diverse and inclusive workplace for all employees. Applicants will not be discriminated against because of race, color, religion, creed, national origin, ancestry, citizenship status, sex (including pregnancy), sexual orientation, gender or identity expression, age, disability, marital status, medical status, veteran status or any other status protected under federal, state, or local law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New
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