Remote PTAC Central Unit Representative

Introduction

Do you want to join an organization that invests in you as a PTAC Central Unit Rep WFH? At Work from Home, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

Work from Home offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, and more.
• Free counseling services and resources for emotional, physical, and financial wellbeing.
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Family support through fertility and family building benefits, adoption assistance, and more.
• Referral services for child, elder and pet care, home and auto repair, event planning, and more.
• Consumer discounts through Abenity and Consumer Discounts.
• Retirement readiness, rollover assistance services, and preferred banking partnerships.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success.

Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated PTAC Central Unit Rep WFH like you to be a part of our team.

Job Summary and Qualifications

Seeking a Patient Access Central Unit Representative who will be responsible for timely and accurate processes associated with some or all of the following:

• Pre-registration
• Insurance Verification
• Pre-Certification
• Insurance Notification

We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you. We want you to apply today!

What will you do in this role:

• Perform pre-registration and insurance verification within 3-5 days prior to the date of service for both inpatient and outpatient services.
• Follow scripted benefits verification pre-certification format in Meditech custom benefits screen and record benefits and pre-certification information.
• Perform electronic insurance eligibility confirmation when applicable and document results.
• Complete Medicare Secondary Payor Questionnaire as applicable for retention in imaging system (i.e., OnBase).
• Calculate patient cost share and be prepared to collect via phone or make payment arrangement.
• Contact the patient via phone to confirm or obtain missing demographic information, quote/collect patient cost share, and instruct the patient on where to present at the time of the appointment.
• Receive and record payments from patient services scheduled.
• Utilize an appropriate communication system to facilitate communication with hospital gatekeeper.
• Contact physician to resolve issues regarding prior authorization or referral forms.
• Perform insurance verification and pre-certification follow-up for the prior day’s walk-in admissions/registrations and account status changes by assigned facility.

What qualifications you will need:

• High school diploma or GED preferred.
• 1 year of related experience required.

Parallon

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll, and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers, and their communities.

HCA Healthcare Recognition

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

“Good people beget good people.” – Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family of 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our PTAC Central Unit Rep WFH opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.