Remote Healthcare Provider Relations Specialist


Dallas, TX

Min Salary:



Provider Healthcare Representative (Remote)


100% Remote, must be located in CST time zone

Full-time work hours after training:

9:30am-6pm CST M-F



About Avenica

Avenica is a career-launching platform that uses data science, behavioral psychology, and performance coaching to unleash human potential and launch careers. By getting to know candidates beyond a resume and uncovering individual potential, we jumpstart entry-level careers across the U.S. At Avenica, we put candidates first by advocating for them through the application and interview process. Learn more about Avenica and how we can support your job search at


Avenica is currently evaluating talent for a Provider Healthcare Representative in the health insurance industry. In this role, you would be responsible for handling inbound calls from both providers or their office support staff. This role involves the use of multiple platforms on the computer to assist with inquiries. No degree required! This role will start in January.

Responsibilities for Provider Healthcare Representative:

  • Supports and maintains positive relationships with healthcare professionals within the network
  • Provide assistance regarding education, contract questions, and non-routine claim issues
  • Coordinates communications process on such issues as administrative and medical policy, reimbursement, and provider utilization patterns
  • Assists providers in contract compliance and credentialing issues, and preparation or modification of provider contracts
  • Completing tasks (i.e., documentation and data entry) with accuracy and efficiency

Requirements for Provider Healthcare Representative:

  • High school diploma or equivalent
  • Ability to work full time: this is a full-time role, 40hrs/week.
  • Must be legally authorized to work for any employer in the US; Avenica is unable to provide sponsorship at this time
  • 1+ year of Previous Outbound or Inbound Call Center experience
  • Prior experience working in a dental or medical healthcare environment
  • Basic knowledge of healthcare terminology
  • Experience in a virtual working environment
  • Ability to receive information from dental/medical terms and communicate it to others in a clear manner
  • Ability to meet high standards for attendance

Our Process:

Upon completing the application, you will be prompted to complete our HAALO assessment. HAALO is simply a way for us to understand your preferences, behaviors, and work styles. The assessment is the final step in our application process.

Avenica is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.


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