Bringing Smiles at TTEC
Join us in creating exceptional customer experiences! As a Customer Service Representative working remotely in New York, you’ll be an integral part of our award-winning employment experience and company culture – #experienceTTEC.
What You’ll be Doing
- Answer incoming communications from customers
- Conduct research to provide answers and resolve customer issues
What You Bring to the Role
- At least 1 year of customer service experience
- High school diploma or equivalent
- Product or service knowledge
- Computer experience
- High-speed internet connection (>25mbps)
What You Can Expect
- Supportive environment for career and professional development
- Inclusive culture with a community-minded organization
- Global team of curious lifelong learners
- Base wage starting at $18.92 plus performance bonus opportunities
- Healthy benefits package including PTO, tuition reimbursement, and health incentives
Visit www.mybenefits.ttec.com for more information.
A Bit More About Your Role
We’re committed to ensuring your success throughout your career. From training to individualized engagement and coaching, we provide 1000s of free courses for your career growth. Your caring and supportive nature will shine through as you help customers, making our TTEC community a dynamic, global family.
You’ll report to a Team Lead and contribute to the success of the customer experience and the overall team.
About TTEC
Our business is all about making customers happy. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. TTEC is proud to be an equal opportunity employer committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
Job Type: Full-time
Pay: $18.92 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
- Work from home
Experience Level:
1 year
Shift:
8-hour shift
Weekly Day Range:
Monday to Friday, Weekends as needed
Work Setting:
Remote
Work Location:
Remote
Apply Now