Overview:
Provide relocation services to transferees based on the client’s relocation policy and an evaluation of the transferee’s needs and interests as determined by an interview conducted by the Relocation Consultant. Services and related benefit consultation may include:
- Home marketing
- Property management
- Home purchase
- Rental finding
- Lease cancellation
- Relocation-related travel
- Temporary housing
- Household goods movement
The Relocation Consultant works for the best interest of the transferee and client in policy consultation and assistance with relocation matters.
Responsibilities:
Relocation Policy Consultation
- Review and explain client relocation policies, procedures, and benefits to transferees
- Manage policy components to assure compliance
- Manage policy exceptions as directed by the client
Relocation Services
- Assess transferee needs and provide services and resources to meet those needs
- Manage and coordinate services and benefits, including:
- Temporary Living
- Home Marketing and Home Sale (BVO and GBO)
- Mortgage consultation and/or resources
- Home Purchase
- Rental-Departure and Destination
- Expense Management
- Household Goods Movement
- Pre-hire tours
- Coordinate and communicate with the Client Services Manager, appropriate internal and external service providers, and appropriate client contact regarding day-to-day management of assigned transferee activity
- Monitor progress and assure transferee’s satisfaction with services
Other
- Maintain files and computer database on assigned transferees and activities
- Regularly communicate and coordinate with transferees and agents
- Provide the highest quality service possible to transferees
- Maintain a professional and positive work attitude and team spirit
- Represent self and CapRelo in a professional manner at all times
Qualifications:
- High School diploma
- 3+ years’ relocation/real estate-related experience
- BVO/GBO Home Sale Experience Required
- Very good organizational, communication, and interpersonal skills
- International experience preferred
- Computer and data management experience
About:
About CapRelo
CapRelo is a technology-driven company focused on delivering best-in-class relocation and assignment services on a global platform. Our goal is to make the relocation process easy for everyone involved. Our employees simplify and streamline the complexities of relocation through capabilities like move management services, home sale and purchase, property management, destination services, expense administration, and consultation on domestic and international relocation policies. At CapRelo, we strive to attract the best and the brightest who will bring their unique abilities and help take our company to the next level. If you are looking for an organization where you can use your talents and have a real impact on company performance – you’ve come to the right place.
Benefits
In addition to comprehensive medical, dental, and vision insurance, CapRelo offers:
- World-class retirement savings programs including Company-funded profit sharing and safe harbor 401(k)
- Recruitment and customer referral bonuses
- Company-paid life insurance and accidental death benefits
- Voluntary protection programs for employees and their families
- Service recognition programs
- Safety & performance bonuses
- Tuition reimbursement and student loan repayment assistance
- Discounted membership @ Gold’s Gyms (corporate locations) nationwide
- Global employee wellness programs and Employee Assistance Program (EAP) for employees and their families
- Medical and Dependent Care Flexible Spending Accounts (FSAs)
- Health Savings Account (HSA) with employer matching contribution
Equal Opportunity/Affirmative Action Employer
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