Job Title: Debt Collector
Hybrid: 2 days onsite, 3 days remote per week
Location: Wayne, PA
Urgent Hiring***
In-office Attendance Requirements:
- 8 days/month onsite
- 2 of these 8 days MUST be Monday or Friday
Shift Timings:
Monday – Friday (Standard)
Pay:
$24.00 – $25.00 per hour
Job Responsibilities:
- Identify and investigate payment arrears in the portfolio and code debtor appropriately for collection process steps
- Communicate with debtors by telephone and in writing
- Manage debtors and arrears process
- Identify quality adjustment requests, complete documentation package, and use company underwriting guidelines for approval or rejection
- Take necessary actions to collect payments and/or terminate accounts
- Record debtor and arrears history for decision-making during collection and recovery
Job Qualifications:
- Bachelor’s Degree: Strongly preferred
- Experience: No less than 2 years of collections
- Languages: Ability to speak French or Spanish is a plus
- Adaptability: Able to work in a very fast-paced environment and adapt to situations
- Sector Knowledge: Experience & knowledge in the leasing & finance sector is a plus
Job Type: Full-time
Pay: $24.00 – $25.00 per hour
Expected Hours: 40 per week
Benefits:
- Dental insurance
- Vision insurance
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
Experience:
- Debt Collection: 1 year (Preferred)
- Financial services: 1 year (Preferred)
Work Location:
Remote
Apply Now