Emergency Response Facilitator

The Caring for Family of Companies

Elkhart, IN

$200 a day

Where else can you …

  • Have a world-impacting career?
  • Enjoy a job where you can both lead AND be supported by a team?
  • Make top-in-the-industry pay … AND over $20,000 in performance bonuses?

Learn more about how we’re raising the bar in new ways at: https://www.youtube.com/watch?v=9RuitZ9CoKk

Are you looking for a MULTI-FACETED and CHALLENGING JOB where you can combine your MULTI-TASKING and CUSTOMER SERVICE SKILLS with AN AMAZING WORK ETHIC to make a difference in the world?

We are currently looking for a part-time On Call Coordinator with a whatever-it-takes, get-it-done, pro-active mindset to join our AMAZING team.

The Caring for Family of Companies is a family-owned and family-focused home care agency offering high caliber support for seniors and the disabled. Our primary goal is to celebrate life, nurture dignity, and foster independence for our amazing Clients right in the comfort of their homes. We are equally dedicated to creating a supportive work environment and valuable careers for both our Caregivers and Administrative Teams, centered around a focus on next-level, compassionate care.

Our Comprehensive Suite of Benefits Includes:

  • Paid Vacation: 2 Weeks
  • Paid PTO/Sick: 1 Week Per Year
  • Next-Level Training … With Lunch On Us!
  • Eligibility for $2000 in Need-Based Funds – Through Our Signature Caring Forward Contribution Program
  • Health Insurance Coverage: Up to 100% contribution towards Insurance Plan Premium for Employee – with additional contribution for Dependents
  • 401K with Employer Match
  • Ongoing Career Enrichment and Educational Opportunities
  • A Tremendous Team of Administrative and Caregiving Staff to Work Alongside!
  • Additional Performance Rewards Include Bonuses for Wellness and Self-Care, a Professional Wardrobe Refresh, Team-Building Dinners, and More!
  • A Team You Will Actually Love.
  • And Our Signature Family-First, Family-Focused Work Culture!

Requirements

  • Develop a schedule that matches and carefully pairs each Client with a Caregiver, based upon their individual needs and preferences
  • Manage call-outs, and fill all open shifts daily
  • Assist Caregivers with all inquiries on schedule changes, missed clock in/out, healthcare management platform assistance, and other schedule questions via phone and email
  • Oversee time off requests, sick time, and shift adjustments
  • Make sure Caregivers are prepared for shifts with new Clients (communicate Client care plans and personal preferences)
  • Cheerfully welcome and greet customers by phone and in-person
  • Assist Executive Director and other office staff with general office duties including (but not limited to) greeting clients, taking calls, filing paperwork, and scanning files, and any other tasks as assigned
  • Task-oriented, pro-active, results-driven, innovative professional with high attention to detail
  • Enjoys complex challenges with many moving pieces
  • Highly organized and skilled at multitasking
  • Ability to collaborate with other staff members
  • Ability to foster strong relationships with both Clients and Caregivers
  • Proficient with Microsoft Office Suite and a quick learner with other software programs

Benefits

To be hired and eligible for benefits, candidates must complete a Satisfactory Background Check, complete State Required Training, complete Onboarding Paperwork, and receive branch final approval.

Apply Now
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