ABOUT THE POSITION
In the role of Operations Manager, you will assist with the oversight and coordination of Playworks programming, administrative, and capacity building projects. This position is a key resource in advancing Playworks’ goals and will work collaboratively with Playworks staff and Americorps Members. This role reports directly to the Director of Field Operations and supports the regional Playworks offices of IL, IN, MN, WI, and New England.
Hub/State Operations and Administration 40%
- Support Hub leadership with administration tasks and special projects as needed.
- Drive recruitment strategies for regional program staff, volunteer, and intern openings.
- Oversee HR/personnel administration, including compliance, recordkeeping, onboarding, and offboarding.
- Lead, in partnership with the Director of Field Operations, regional staff in the development, creation, and maintenance of Hub-wide systems, processes, and procedures.
- Supervise Operations Specialist to ensure effective Hub-wide operations, regional personnel support, invoice and deposit management, and general program support.
- Coordinate, support, and track regional and hub-wide evaluative efforts.
- Partner with the National HR/People Team, Finance, Solutions, and Operations departments to support the rollout of org-wide projects and initiatives in regions as needed.
School Programs and Partnership Engagement 30%
- Manage regional timelines for assessments, audits, and other data collection processes to ensure compliance and timely completion.
- Manage ordering of Pro and direct service materials and support of logistics and scheduling, as appropriate.
- Manage school contracts and invoicing, including contract creation and distribution, Salesforce recording, and school fee collection tracking and reporting.
- Support the rollout and launch of digital services in regions.
Team Health and Culture 20%
- Assist hub leadership with planning, coordinating, and organizing hub-wide meetings, learning, and community-building events and activities.
- Assist national and hub-wide groups with the implementation of hub/org-wide initiatives and learnings.
AmeriCorps Grant Administration 10%
- Manage and facilitate the Onboarding and Offboarding of Americorps Members using existing systems and processes.
- Manage Volunteer activity and compliance.
- Manage Member timesheets and tracking.
WHO YOU ARE
- Self-starter. You set clear goals and follow through with flexible and creative problem solving.
- Communicator. You are not afraid to ask questions and openly communicate with teams and departments that are different from yours.
- Highly organized. You are great at multitasking and able to manage your time across multiple priorities.
- Detail Oriented. You catch the little things and think it’s a big deal.
- Flexible. You thrive in an environment characterized by significant growth, diversity, and constant change.
- Mission Driven. You are committed to Playworks’ mission and vision to improve outcomes for children and schools.
Required Skills & Experience
- At least 3 years of relevant work experience, preferably with nonprofits, fundraising and/or education/school/youth development services.
- College degree or similar combination of experience and education preferred.
- Solid supervisory, project management, and external partner/client management experience.
- Strong presentation and communication skills both verbally and in writing with experience communicating effectively with broad and diverse audience.
- Ability to communicate/interact professionally and effectively with a broad and diverse range of individuals.
- Demonstrated database management skills.
- Advanced computer skills, especially MS Word and Excel with ability to learn new technology quickly. Knowledge of Salesforce is a plus.
- Ability to problem solve, set priorities and juggle competing demands effectively.
- Comfort with a playfully professional workplace culture. Interest in and commitment to the tenets of AmeriCorps, volunteerism, and national service programs. Experience working with an Americorps program is a plus!
- Passionate commitment to Playworks’ mission and vision to improve outcomes for children and schools.
Compensation & Benefits:
Playworks offers the full package – great benefits, a fun place to work, and an opportunity to grow professionally. We offer:
- This is a full-time exempt position that reports to the Director of Field Operations. This is a remote position that is based in Illinois, Indiana, Minnesota, New England, or Wisconsin.
- At Playworks, our starting salary takes into consideration internal pay equity, geographic pay differential, and robust external market data. The starting salary for this position is $54,900.
- A comprehensive benefits package, including medical, dental, vision, disability, 401(k) with employer match, life insurance, employee-funded pre-tax health and child care spending accounts.
- Generous paid time off with paid vacation, sick and holiday leave.
This is a hands-on, creative, playful, and fun-loving place to work, all while contributing to the success of our nation’s youth. So if you’re ready to immerse yourself in the education sector, working on a rewarding set of challenges and if you’ve got the skills, experience, passion, and a team spirit, apply!
Please include:
- A cover letter describing your interest in Playworks and how your experience has prepared you for this role.
- Resume.
- Professional work samples and references will be requested if competitive for the position.
Other things you need to know:
- This position may require travel to various regional locations.
- If a Playworks employee is required to drive a vehicle for work-related purposes, the employee must complete an authorization form and provide us with evidence of a valid, current driver’s license and proof of liability/collision/property damage insurance with a minimum coverage of $50,000 each accident/ $100,000 each occurrence.
- Typical Physical & Mental Demands: Requires prolonged sitting with some bending, stooping, and stretching, and eye-hand coordination and manual dexterity sufficient to operate a keyboard, telephone, photocopier, calculator, and other office equipment. Also requires flexibility to readily adapt to a changing environment.
ABOUT PLAYWORKS
At Playworks, we believe in the power of play to
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