YMCA of the USA
Work from Anywhere in the U.S. Workplace
Job Description
- This position supports the work of the Y, a leading nonprofit charitable organization committed to strengthening community through youth development, healthy living, and social responsibility.
- The LMS and Training Specialist at YESS intentionally fosters a cause-centered culture that is welcoming, genuine, hopeful, nurturing, and determined and assesses departmental and organizational training needs utilizing YMCA standards and the Learn Management System.
- This position will deliver and implement ongoing training for end users in partnership with the local YESS YMCA associations.
This position offers a base salary of $49,500.00 up to $65,900.00 (depending on experience, education, and qualifications for this role).
We offer a full benefits package including:
- Medical, dental, vision
- Defined benefit plan (retirement savings)
- Defined contribution plan (403(b) plan)
- Life and disability insurances
- Technology stipend
- Generous paid time off
All in a work from anywhere in the U.S. workplace (if eligible).
Qualifications
- Bachelor’s degree in business administration, information technology, or related field, or equivalent preferred.
- Minimum 5 years’ experience in Learning Management systems, Training administration, or related experience.
- Ability to establish priorities, manage deadlines, and exercise a high degree of professionalism in interactions with all levels of internal and external clients.
- Previous professional level training in HRIS and other software programs.
- Experience with UKG Pro Learn Management Module preferred.
- Skills in problem analysis and problem resolution at both a strategic and functional level.
- Ability to configure software and troubleshoot issues.
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Ability to communicate effectively, and to train and instruct users.
- Commitment to the YMCA character development values of caring, honesty, respect, and responsibility is required.
Essential Functions
- Partners with local YMCA associations to conduct training needs assessments by collecting information regarding work procedures, workflows, and reports; understanding job-specific functions and tasks. Training needs may include support for new hires, for employees in new roles or system changes and policies within the HRIS.
- Develop and conduct training and orientation to the system for local YMCA staff.
- Assess participants’ learning performance; identify the need for additional, specialized, or adaptive instruction.
- Assist trainees and trainers by answering questions and responding to requests.
- Maintains current knowledge of LMS system modifications, development, and upgraded software programs. Notifies HR Leadership team with ideas on how to better utilize the LMS and perform implementations.
- Ensures the LMS is used and functions as designed through regular audits of system settings and features.
- In partnership with the local YMCA Association, develops a training schedule and courses to be used by group and one-on-one training sessions. Improves training by evaluating and re-designing courses as needed; implementing changes.
- Establishes and maintains a working relationship with all Learning Management Software vendors.
- Provide training reports to local YMCA’s to ensure compliance.
- Performs other duties as assigned.
