Overview
Relo Metrics is an AI-powered, fast-growing, global SaaS company that collaborates with marquee sports leagues, clubs, agencies, and brands to optimize the value of their sports sponsorship investments. Our sponsorship analytics intelligence platform provides actionable insights to help clients retain and grow revenue by tracking sponsor exposure across live broadcasts, social media, and streaming platforms.
We are currently looking for a highly motivated and detail-oriented Data Operations Associate to join our operations team. This individual will play a crucial role in accurately configuring client setups, especially sponsors and placements, for effective tracking. In this cross-functional role, the Data Operations Associate will bridge operations and customer success, ensuring seamless integration and maximal value from our analytics solutions.
Come join our fantastic team and experience the power of sports as we accelerate our growth!
Key Responsibilities
Client Setup & Configuration:
- Ensure accurate setup and configuration of clients, sponsors, and placements within our analytics platform.
- Conduct thorough quality assurance checks to verify the correctness of setup configurations.
Onboarding Collaboration:
- Work in tandem with internal teams to comprehend client requirements and ensure their objectives are met through optimal setup.
- Assist in client onboarding, ensuring that their initial experiences are smooth and impactful.
Operational Excellence:
- Adopt and enhance protocols and checklists to ensure consistency and accuracy in setup processes.
- Participate in the continuous improvement of operational processes by providing feedback and proposing optimizations.
Data Management:
- Ensure all data related to sponsorships and placements are accurate and up-to-date.
- Work with the data analytics team to troubleshoot and resolve any data discrepancies or issues.
Communication:
- Communicate with stakeholders when necessary to clarify setup details and requirements, ensuring total alignment.
Candidate Profile
Educational Background: Bachelor’s degree in Business Administration, Data Operations, Sports Management, or a related field.
Experience: 0-1 years of experience in a Data Operations role, preferably in the sports industry or startups. Prior experience or familiarity with sponsorship management or sports marketing is a plus.
Skills & Competencies:
- Analytical Prowess: Adept at data analysis with a keen eye for detail.
- Communication: Exceptional communication skills, both written and verbal.
- Team Collaboration: Ability to work effectively across various internal teams.
- Customer-Centric Mindset: Unwavering commitment to customer satisfaction and relationship building.
- Technology Affinity: Comfortable using technology platforms and data management tools.
Attributes:
- Passionate about the sports industry and understanding of sponsorship dynamics.
- Adaptive and thrives in a fast-paced startup environment.
- Proactive, solution-oriented, and a keen problem solver.
Please note that Relo Metrics currently only supports hires in the following US states: Arizona, California, Connecticut, District of Columbia, Florida, Illinois, Massachusetts, New Jersey, New York.
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