Why Are the Reviews Greyed Out on Fiverr?

Have you ever stumbled across a Fiverr gig where the reviews are greyed out, leaving you scratching your head in confusion? You're not alone! Many potential buyers find themselves puzzled by this feature. In this blog post, we'll delve into the reasons behind greyed-out reviews and what they mean for your freelancing experience, both as a buyer and a seller. Let’s unravel the mystery together!

Understanding Fiverr Reviews

Fiverr Reviews Pricing and Alternatives

Fiverr reviews play a crucial role in building trust and credibility for both buyers and sellers on the platform. They provide insight into the quality of work and customer satisfaction, helping users make informed decisions. However, you may notice that some reviews appear greyed out. What does that signify?

Greyed-out reviews typically indicate that the feedback was given before the Fiverr policy changes in July 2021. Here are the key points to understand about Fiverr reviews:

  • Visibility: When reviews are greyed out, they do not count towards the overall rating of the seller's gig. This helps buyers focus on recent, relevant feedback.
  • Age of the Review: Older reviews that don't reflect the current quality of a seller's work may be greyed out to enhance the accuracy of ratings. Fiverr aims to ensure that sellers are judged based on their most recent performances.
  • Policy Changes: The change in policy was made to streamline the buyer experience and keep ratings relevant to current gigs, preventing outdated opinions from affecting a seller's reputation.

Overall, greyed-out reviews act as a filter. They help maintain the integrity of the review system by emphasizing newer feedback, which is often more indicative of a seller's current capabilities. Understanding this can greatly improve your experience on Fiverr, whether you’re looking to hire talent or showcase your own skills.

Also Read This: How to Get People to See Your Fiverr

Common Reasons for Greyed Out Reviews

When browsing Fiverr, you might come across reviews that are greyed out, and you might wonder why that is. Here are some of the common reasons behind this phenomenon:

  • Seller's Account Issues: Sometimes, if a seller's account faces issues—like a violation of Fiverr's terms of service—Fiverr may decide to grey out their reviews. This serves as a warning and prevents other users from relying on these potentially misleading reviews.
  • Inactivity: If a seller hasn’t completed any gigs for a while, their reviews may become greyed out. This is a way for Fiverr to indicate that the seller isn't currently active, which could affect the relevance of their past reviews.
  • Order Cancellations: When an order is cancelled, the reviews associated with it can be greyed out. This helps to maintain the integrity of the review system by indicating activity that didn't come to fruition.
  • Buyer Privacy: In some cases, buyers may request that their reviews remain anonymous, leading Fiverr to grey them out. This helps to protect the identity of the buyer while still providing some sort of feedback.
  • Negative Reviews Under Investigation: If there's a dispute regarding a review, especially if it's negative, Fiverr may grey it out temporarily until the matter is resolved. This ensures that the review system remains fair and just.

Also Read This: How to Refund an Order in Fiverr

Implications of Greyed Out Reviews

So, what does it mean for you when you see greyed out reviews on Fiverr? Here are a few important implications to consider:

  • Trustworthiness Concerns: Greyed out reviews can cast a shadow on a seller’s reputation. If you see too many of them, it might make you question the reliability of that seller. After all, wouldn’t you rather spend your bucks where the feedback is confident and clear?
  • Limited Insight: When reviews are greyed out, you miss out on invaluable feedback that could help guide your choice. Buyers often share critical details about their experience that can help you decide whether to hire the seller or not.
  • Sellers’ Performance Metric: Greyed out reviews can also impact a seller’s overall rating. If a seller has a lot of greyed out reviews, it could hurt their standing on the platform, making it more challenging for them to attract new clients.
  • Future Transactions: If you choose to proceed with a seller who has greyed out reviews, it's essential to tread carefully. The lack of reliable feedback may impact your peace of mind and could lead to unexpected results.

In a nutshell, while greyed out reviews on Fiverr may not always be a deal-breaker, they certainly warrant some caution. Being aware of these implications can help you navigate the platform more effectively!

Also Read This: How to Name a Package in Fiverr: A Comprehensive Guide

5. How to Handle Greyed Out Reviews

If you've stumbled upon greyed out reviews on Fiverr, you might be feeling a bit confused or frustrated. After all, why would some reviews be less visible than others? But don't worry; there's a way to tackle this situation effectively! Here are some steps you can take:

  • Understand the Cause: First things first, recognize why the reviews are greyed out. Typically, these reviews belong to sellers who have either had their gigs removed, or they may have violated Fiverr’s policies.
  • Focus on the Valuable Reviews: Not all reviews are created equal. *Pay attention to the ones that are bold and clearly visible, as they usually provide more relevant insights about the seller’s current performance.
  • Communicate with the Seller: If you're contemplating a purchase and see greyed out reviews, consider sending the seller a message. Ask them about their experiences to get a clearer picture of their current standing.
  • Look for Patterns: If you're checking out multiple sellers and notice a trend of greyed out reviews, it might signal a red flag. Stay observant!
  • Check for Recent Activity: A seller's recent reviews are often a better indication of their current service quality. Ensure you’re looking at the most current feedback.

By understanding and navigating greyed out reviews, you can make more informed decisions and enhance your overall Fiverr experience.

6. Conclusion

In wrapping up our exploration of greyed out reviews on Fiverr, it's essential to take away a few key insights. This feature is designed to maintain a level of integrity in the marketplace by filtering out irrelevant or potentially misleading feedback. While it might be frustrating initially, understanding the reasons behind these greyed out reviews can empower you to make smarter choices.

Next time you’re browsing Fiverr, remember:

  • Greyed out reviews have their reasons. They often point to issues related to the seller’s gig status or compliance with Fiverr’s terms.
  • Focus on current feedback. The visible reviews are far more indicative of what you can expect from the service.
  • Don’t hesitate to reach out.* If in doubt, asking the seller questions can provide clarity and assurance.

Ultimately, making the most of Fiverr and its review system requires a proactive approach. So, take your time, do your research, and you'll likely find the service that meets your needs perfectly. Happy freelancing!

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Zeshan Abdullah

Asian, Father, Level 2 seller on Fiverr with more than 8 years experience in writing and developing custom solutions. Love to help #NewFreelancers.

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