Description
The Regional Manager will be responsible for leading and managing daily operations to achieve business goals. As the Regional Manager, your duties also include:
- Overseeing Retail Account Coordinator staff
- Setting performance objectives
- Evaluating and optimizing performance
- Preparing and delivering performance evaluations and documentation
- Actively recruiting and interviewing
- Ensuring regulatory and company values are upheld
To be successful as a Regional Manager, you should have a passion for people, be a creative thinker and a dynamic leader. You must be able to recruit, lead, and manage teams, ensure operations run smoothly, and achieve revenue targets. A top-notch Regional Manager should be able to perform efficiently and demonstrate excellent problem-solving and decision-making skills.
Regional Manager Responsibilities
- Educating, developing, supporting, mentoring, and retaining a dynamic sales team
- Developing initiatives, goals, and strategies to elevate territory performance
- Managing the development of Retail Account Coordinators
- Weekly touchbases with direct reports
- Ensuring excellence in Headkount retailer relationships
- Completing documentation for employees such as reviews, corrective actions, performance improvement plans
- Approving and managing time and attendance
- Ensuring retailer policy and procedures are upheld to quality standards
- Partnering with Human Resources for escalated customer and employee issues in a timely matter
- Partnering with the HR Recruiting team in facilitating interviews
- Ability to provide retailer support with the needs of the business
Regional Manager Requirements
- High school diploma/GED required
- Minimum of 3 years managing field sales employees
- Excellent communication skills, both verbal and written
- Solid time management and prioritization skills
- Excellent coaching, mentoring, and teaching skills
- Excellent leadership and decision-making skills
- Ability to multitask
- Strong problem-solving skills
- Professional conduct in-store
- Technology skills
- Passion for people in providing the ultimate customer service
- Passion for people in elevating their product knowledge
- Passion for product and the retail community
Benefits
- Offer a Competitive Salary + Bonus Incentives
- Provide a thorough onboarding process and brand training
- Offer Medical, dental, and vision Benefits to Full-Time employees
- Offer valuable feedback & assist with growing with the company
About Headkount
Headkount minimizes the risk and time needed to get into brick-and-mortar with our all-in-one solution that provides experienced Beauty Education Teams to go into stores to increase brand awareness and drive top-line sales.
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